Partial outage on RIPE Atlas infrastructure

Incident Report for RIPE NCC

Resolved

The issue has been resolved.
Posted Jun 26, 2024 - 09:09 CEST

Update

The affected probe population has been diverted to other components. We'll keep monitoring the situation.
Posted Jun 25, 2024 - 15:42 CEST

Monitoring

We started moving the affected probe population to other components.
Posted Jun 25, 2024 - 13:04 CEST

Identified

We have found the root cause of the issue and began the recovery process.
Posted Jun 25, 2024 - 10:06 CEST

Investigating

On of the RIPE Atlas infrastructure components ("controllers") seems to be unresponsive. This affects about 10% of the probe & anchor population. We are investigating the cause for this problem.
Posted Jun 25, 2024 - 09:44 CEST
This incident affected: Non-Critical Services (RIPE Atlas).