Intermitted issues accessing Resource information in LIR Portal

Incident Report for RIPE NCC

Postmortem

The applications using the database were impacted by failover of the load-balancer. We mitigated this short-term by clearing up the stale connections. We will work on the long-term mitigations: review of the connection pooling configuration and improve the connection usage monitoring.

Posted Nov 03, 2026 - 17:17 CET

Resolved

This incident has been resolved.
Posted Nov 03, 2026 - 16:50 CET

Investigating

We are currently investigating this issue.
Posted Nov 03, 2026 - 15:55 CET
This incident affected: LIR (Member) Portal.