The problem with RRC18 was resolved by restarting two services running in the backend, however the root cause is not clear yet. We keep troubleshooting. A similar problem is now affecting RRC24 at Montevideo, Uruguay.
Posted Sep 07, 2026 - 09:19 CEST
Monitoring
The missing RIS updates/bviews have been published. The pipeline for RRC18 is restored. We keep monitoring the situation.
Posted Sep 05, 2026 - 19:17 CEST
Update
Despite thorough analysis of the RRC18 message-processing pipeline, the root cause remains unidentified.
Posted Sep 05, 2026 - 11:54 CEST
Investigating
RIS update and bviews files are not being published. The latest update file has a timestamp of September 4 at 13:35 UTC (updates.20260904.1335.gz) The latest bview has a timestamp of September 4 at at 08:00 UTC (bview.20260904.0800.gz)
Posted Sep 04, 2026 - 18:14 CEST
This incident affected: Non-Critical Services (RIS (Routing Information Service)).