Document Retrieval Failure in Document Management System (Alfresco)

Incident Report for RIPE NCC

Resolved

This incident has been resolved.
Posted Aug 27, 2026 - 16:21 CEST

Monitoring

We have updated the configuration of our Document Management System and are monitoring the results.
Posted Aug 27, 2026 - 10:55 CEST

Investigating

We are currently investigating an issue affecting our Document Management System. Because of this, we are experiencing delays in processing documents related to all request types, M&A requests, and resource transfers.

Our team is working to restore full service as quickly as possible. We apologise for the inconvenience and will provide an update once more information is available.
Posted Aug 26, 2026 - 13:24 CEST
This incident affected: LIR (Member) Portal.