The service has been operating normally since 2024-09-24 17:40 UTC. The incident resolved after rebooting the infrastructure behind RIPEstat. We'll keep monitoring the situation but consider this incident closed.
Posted Sep 25, 2024 - 12:54 UTC
Update
We have observed that threads got stuck due a timeout of a backend system. This caused backend workers to get stuck. Restarting a single backend instance caused the system to start responding. The underlying root cause is not clear at the moment. A restart of all backend systems mitigated the issue for now. We will investigate this issue further later.
Posted Sep 24, 2024 - 16:44 UTC
Update
We are continuing to investigate this issue.
Posted Sep 24, 2024 - 16:14 UTC
Investigating
We are experiencing intermittent issues with the RIPEstat application. We are investigating and will update this announcement once we know more.
Posted Sep 24, 2024 - 15:50 UTC
This incident affected: Non-Critical Services (RIPEstat).