Update - We are continuing to monitor for any further issues.
Sep 26, 2023 - 15:05 UTC
Monitoring - The issue has been resolved, but we are still monitoring the situation.
Sep 26, 2023 - 15:04 UTC
Update - We are continuing to work on solving this issue. We have taken some measures that have improved matters and reduced the amount of delays, but we are still investigating the root cause and need to arrive at a longer-term solution. We will update when we have resolved this issue.
Sep 22, 2023 - 14:37 UTC
Update - We have finished adding capacity to HBase. Results processing has restarted at 17:20 UTC. We will continue to monitor the cluster.
Sep 20, 2023 - 19:17 UTC
Update - We have been seeing repeated crashes of nodes in the HBase backend that is used to store Atlas measurement results. Yesterday we have increased the amount of memory allocated to HBase. Since 21:00 UTC processing proceeded again, and processing delays were significantly reduced. Around 11:00 UTC today we started seeing several more crashing nodes, and delays are increasing again.

We are working on allocating more memory to HBase. In addition, we are adding more nodes to the cluster to spread the load.

Sep 20, 2023 - 12:48 UTC
Identified - We have made some adjustments to the cluster configuration, and delays are slowly decreasing.
Sep 20, 2023 - 06:15 UTC
Investigating - We are experiencing issues with the RIPE Atlas backend and currently are investigating this issue.
Sep 18, 2023 - 14:07 UTC
RIPE Database Operational
90 days ago
99.98 % uptime
Today
Email to/from the RIPE NCC Operational
90 days ago
100.0 % uptime
Today
K-root/DNS Operational
90 days ago
100.0 % uptime
Today
LIR (Member) Portal Operational
90 days ago
99.16 % uptime
Today
RIPE NCC Access Operational
90 days ago
99.96 % uptime
Today
RPKI Operational
90 days ago
100.0 % uptime
Today
RPKI Dashboard Operational
90 days ago
100.0 % uptime
Today
RRDP Repository Operational
90 days ago
100.0 % uptime
Today
rsync Repository Operational
90 days ago
100.0 % uptime
Today
www.ripe.net Operational
90 days ago
100.0 % uptime
Today
Reverse DNS Operational
90 days ago
100.0 % uptime
Today
Non-Critical Services Operational
Billing & Payments Operational
RIPEstat Operational
DNSMON Operational
Mailing Lists Operational
RIPE NCC Academy Operational
RIPE NCC Certified Professionals Operational
RIPE Atlas Operational
RIPE Labs Operational
RIS (Routing Information Service) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
RPKI: Planned mainenance Oct 4, 2023 08:30-10:00 UTC
The RPKI dashboard will be unavailable for a some time due to planned maintenance.
Posted on Sep 25, 2023 - 12:12 UTC
On Thursday 5 October, at 10:00 UTC we will face a maintenance downtime.

We will be using this downtime to perform a major upgrade to Keycloak (the existing SSO back end of RIPE NCC Access).
Downtime is expected to last no longer than 45 minutes.

This upgrade enables us from staying in the supported versions of the community and gain new functionalities added to the release.

This downtime will also affect functionality which is dependent on SSO, such as RIPE Database updates, LIR Portal, RIPE Academy, My Atlas.

Posted on Sep 29, 2023 - 08:25 UTC
Past Incidents
Oct 3, 2023

No incidents reported today.

Oct 2, 2023

No incidents reported.

Oct 1, 2023

No incidents reported.

Sep 30, 2023

No incidents reported.

Sep 29, 2023

No incidents reported.

Sep 28, 2023

No incidents reported.

Sep 27, 2023
Resolved - After 5 days with a standard rate of errors and a confirmation from our backend team that more resources have been added, we flag this incident as RESOLVED.

Any observations of the contrary, bugs or other feedback can be reported via https://stat.ripe.net/feedback

Sep 27, 09:33 UTC
Monitoring - The situation has calmed down! The last interruptions of this type are now more than 24 hours ago and for this reason we move over to monitoring.
Sep 22, 07:29 UTC
Identified - As we continue to have some challenges with our main backend users might experience failed requests. Usually those issues last only for a couple of minutes and are mainly affecting RIS related data calls.
For the time being we recommend to try your information inquiry a few minutes later if you see it failing.

Sep 20, 09:58 UTC
Sep 26, 2023

Unresolved incident: Issues with Atlas backend.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023
Sep 21, 2023

No incidents reported.

Sep 20, 2023
Postmortem - Read details
Sep 20, 13:31 UTC
Resolved - All systems are back operational now.
Sep 20, 12:38 UTC
Investigating - After a database migration, we experienced some issues. We're working hard to fix those as soon as possible.
Sep 20, 11:14 UTC
Completed - The scheduled maintenance has been completed.
Sep 20, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 08:31 UTC
Scheduled - The RPKI dashboard will be unavailable for a some time due to planned maintenance.
Sep 11, 08:35 UTC
Sep 19, 2023

No incidents reported.